Shipping policy
🚚 Shipping Policy
At TRENDORA, we are committed to providing fast, reliable, and seamless delivery for all our customers.
📍 Shipping Areas
We currently ship to Canada and the United States only.
⏱️ Processing and Delivery Times
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Order processing: 24 to 48 business hours
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Delivery timeframe: 2 to 10 business days, depending on your location
Since our warehouse is located in Montréal, orders shipped within Canada typically arrive faster.
🚚 Shipping Carriers
Orders are shipped using trusted carriers such as:
Canada Post, UPS, FedEx, Purolator, or any similar service.
The carrier used will depend on the best option available for your region.
💰 Shipping Fees
Shipping fees are automatically calculated at checkout based on:
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the selected carrier
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the delivery location
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the total weight of the order
👉 Shipping is free for all orders of $85 or more.
📦 Order Tracking
Once your order is shipped, you will receive a tracking number by email, allowing you to follow your package in real time.
⚠️ Shipping Address
Please ensure that your shipping address is complete and accurate when placing your order.
TRENDORA cannot be held responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
📮 Delayed or Lost Packages
If your package is delayed, missing, or appears lost, please contact us at:
📩 trendoraboutiqueca@gmail.com
We will immediately follow up with the carrier and assist you with the next steps.